Frequently Asked Questions
How can I get more information about the products?
How can I get more information about the products?
Please email us at sales@bonheurs.com for detailed product information, quotes, or specific inquiries. Our team will assist you promptly.
Can I request samples?
Can I request samples?
Yes, samples can be arranged. Please contact sales@bonheurs.com with the items you’re interested in.
Can you help develop custom products (OEM/ODM)?
Can you help develop custom products (OEM/ODM)?
Yes, we offer OEM development and can support custom product and packaging projects tailored to your needs.
Are your products tested for safety compliance?
Are your products tested for safety compliance?
Yes, we follow international safety standards such as EN71 and ASTM. Many of our products already have test reports, and additional testing can be arranged as needed based on market requirements.
Where are your products made?
Where are your products made?
Most of our products are manufactured in China, and we also offer Taiwan-made options upon request.
Do you offer eco-friendly packaging options?
Do you offer eco-friendly packaging options?
Yes, we can provide eco-friendly packaging where possible. Please let us know your requirements when placing your inquiry.
Can you help select products for seasonal trends?
Can you help select products for seasonal trends?
Yes. We provide regularly updated catalogs and can recommend products based on seasonal trends and market needs. To request the latest catalog, please email sales@bonheurs.com
What’s the minimum order quantity (MOQ)?
What’s the minimum order quantity (MOQ)?
Minimum shipment requires US$6000 , can be assorted items.
For shipment less than US$6000, there extra export charge of US$300
For shipment less than US$3000, there extra export charge of US$500
What are your standard shipping terms?
What are your standard shipping terms?
We typically operate on FOB terms, but door-to-door shipping can be arranged upon request.
How long is your lead time?
How long is your lead time?
Lead time typically ranges from 30 to 45 days depending on the product and order details.